Frequently Asked Questions
This list contains the questions asked most often by our patients, their families and other referral sources. Please contact us for additional information.
Use the arrows to the right of each question to view the related answer.
You may contact the Administration of ContinueCARE Hospital at any time if you have questions, concerns, or complaints by calling (432) 640-4380. Since our organization uses the Center for Improvement in Healthcare Quality (CIHQ) accreditation for deemed-status, you, or your surrogate decision-maker, also have the right to file a complaint regarding any quality-of-care concern or safety issue, directly to CIHQ as follows:
Mail: Center for Improvement in Healthcare Quality
P.O. Box 3620 McKinney, TX 75070
Attn: Chief Executive Officer
Phone: (512) 661-2813 Fax: (805) 934-8588.
Patients come to our hospital because they have an acute illness along with multiple other chronic conditions requiring a prolonged hospital stay. Our specialized services provide the acute care patients need while allowing them more time to heal.
No. We are licensed as a Long Term Acute Care Hospital (LTACH). We provide acute-level, hospital care for a longer period of time than is provided at a typical hospital.
No. We are a Long Term Acute Care Hospital that specializes in medical management of the complex, critically ill patient. We do offer rehab services as needed and as tolerated for our patients, but are not licensed as an Inpatient Rehabilitation Facility (IRF) that provides more focused and extensive rehab services.
Yes, a physician will see you every day at this hospital. Following discharge, you will return to your primary care physician for treatment.
Choosing an LTACH
The ContinueCARE Difference
ContinueCARE Hospital at Medical Center offers several unique benefits for patients and family members:
- We provide care with an interdisciplinary approach with a care team of specialists working together for optimal patient outcomes.
- Each patient has an individualized care plan based on their needs and preferences
- We encourage family and/or caregiver participation and keep loved ones informed every step of the way