Contact Us

Contact Us

Please feel free to contact us for any additional information about ContinueCARE Hospital at Medical Center, including questions about referral of patients, our services and care, career opportunities, or any concerns.

ContinueCARE Hospital at Medical Center
Medical Center Hospital – 4th Floor
500 W. 4th Street
Odessa, TX 79761
Hospital Main Number: (432) 640-4380
Hospital Main FAX: (432) 640-4381

To contact our Privacy Officer, please call: (432) 221-3531

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Quality of Care Concerns

You may contact the Administration of ContinueCARE Hospital at any time if you have questions, concerns, or complaints by calling (432) 640-4380. Since our organization uses the Center for Improvement in Healthcare Quality (CIHQ) accreditation for deemed-status, you, or your surrogate decision-maker, also have the right to file a complaint regarding any quality-of-care concern or safety issue, directly to CIHQ as follows:

Online:
https://cihq.org/complaint

Mail:
Center for Improvement in Healthcare Quality
P.O. Box 3620
McKinney, TX 75070
Attn: Chief Executive Officer
Phone: (512) 661-2813
Fax: (805) 934-8588